Privacy Policy
Overview
This privacy notice for Hiddo Strategies ("we," "us," or "our") describes how and why we collect, store, use and share ("process") your information when you use our services ("Services"), such as when you:
- visit our website at bigmovealgo.com, or any website of ours that links to this privacy notice;
- purchase or use the Big Move Algo trading indicator;
- submit a review of our product;
- engage with us in other related ways, including any sales, marketing or events.
| Data controller | Hiddo Strategies |
| Product | Big Move Algo |
| Website | bigmovealgo.com |
| Contact | hey@bigmovealgo.com |
| Registered address | Prosta 68, 00-838 Warsaw, Poland |
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. If you still have questions, contact us at hey@bigmovealgo.com.
Summary of key points
What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process sensitive personal information? No. We do not process special categories of data such as health, biometric or political data.
Do we receive information from third parties? Yes, in limited circumstances — for example from our payment processor when you purchase a subscription, and from advertising platforms about campaign performance. See section 4.
How do we process your information? To provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with law. We may also process it for other purposes with your consent.
With whom do we share personal information? With the service providers listed in section 4, such as our payment processor and our support chat provider.
What are your rights? Depending on where you are located, applicable privacy law may give you rights regarding your personal information — see section 8.
How do you exercise your rights? Email us at hey@bigmovealgo.com. We will consider and act upon any request in accordance with applicable law.
Section 1What information do we collect?
Personal information you disclose to us
In short: we collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express an interest in our products or Services, when you participate in activities on the Services, or when you contact us. This may include:
- name and email address — when you purchase a subscription, contact support, or submit a review;
- TradingView username — needed to grant you access to the indicator;
- payment information — processed by our payment provider; we do not store full card numbers;
- review content and rating — when you submit a review of Big Move Algo through the review form on our Website; reviews are stored in our own database;
- support messages — the content of conversations you have with us.
Sensitive information. We do not process sensitive information.
All personal information you provide must be true, complete and accurate, and you must notify us of any changes.
Information automatically collected
In short: some information is collected automatically when you visit our Services.
We automatically collect certain information when you visit or use our Services. This does not reveal your specific identity but may include:
- device and usage data — IP address, browser and device characteristics, operating system, language preferences, referring URLs, pages viewed, and timestamps;
- location data — approximate location derived from your IP address.
Much of this information is collected through cookies and similar technologies. See our Cookie Policy for details.
Section 2How do we process your information?
In short: to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with law.
We process your information to:
- deliver the Services you purchased — including granting access to the indicator on your TradingView account;
- process payments and manage your subscription, renewals and refunds;
- respond to your enquiries and provide support;
- publish reviews you have submitted, where you have consented to publication;
- send you service and administrative messages, such as receipts, renewal notices and important changes to the Services;
- send you marketing messages, where you have consented and subject to your right to opt out at any time;
- measure the effectiveness of our advertising and improve our website;
- protect our Services against fraud and abuse;
- comply with legal obligations, including tax and accounting rules.
Section 3What legal bases do we rely on?
In short: we only process your personal information when we have a valid legal reason to do so.
If you are located in the European Economic Area or the United Kingdom, we rely on the following legal bases under the GDPR:
- Performance of a contract — to deliver the Services you purchased, manage your subscription and handle refunds.
- Consent — for marketing messages, non-essential cookies, and publication of your review. You may withdraw consent at any time.
- Legitimate interests — to secure our Services against fraud and abuse, and to understand how our Services are used, where those interests are not overridden by your rights.
- Legal obligations — to keep accounting records and respond to lawful requests from authorities.
If you are located in Canada, we may process your information where you have given express or implied consent, or where processing is permitted without consent under applicable law.
Section 4When and with whom do we share your personal information?
In short: we share information with the service providers listed below, and in the specific situations described in this section.
We use the following categories of service providers ("processors"). Each receives only the information needed to perform its function:
| Provider | Purpose | Data involved |
|---|---|---|
| Stripe | Payment processing and subscription billing | Name, email, payment details, transaction data |
| Intercom | Live chat and customer support | Name, email, support conversation content |
| TradingView | Delivery of the indicator to your account | TradingView username |
| Cloudflare | Website hosting, delivery and security | IP address, technical request data |
| Meta (Facebook) | Advertising measurement and audience building | Pseudonymous identifiers via the Meta Pixel; for completed purchases also your email address, name and country, sent in a hashed form that cannot be read back |
| Google Analytics | Website usage statistics | Pseudonymous usage and device data |
| ProveSrc | Social proof notifications on the website | Approximate location and event data |
We may also disclose your information:
- in connection with business transfers — during negotiations of any merger, sale of company assets, financing or acquisition;
- where required by law — to comply with a legal obligation, court order, or lawful request from public authorities;
- to protect rights — where we believe disclosure is necessary to investigate or prevent fraud, or to protect the safety of any person.
We do not sell your personal information.
Section 5Do we use cookies and other tracking technologies?
In short: yes, we use cookies and similar technologies.
We use cookies and similar tracking technologies to operate the website, measure its use and support our advertising. Non-essential cookies are set only with your consent, which you may withdraw at any time.
Detailed information about which cookies we use, what they do and how long they last is set out in our Cookie Policy at bigmovealgo.com/cookies-policy.
Section 6How long do we keep your information?
In short: we keep your information only as long as necessary for the purposes set out in this notice, unless a longer period is required by law.
- Account and subscription data — for the duration of your subscription and for as long as needed afterwards to handle refunds, disputes and support.
- Accounting and transaction records — for the period required by Polish tax and accounting law.
- Published reviews — until you ask us to remove them.
- Support conversations — for as long as needed to provide continuity of support, and then deleted or anonymised.
When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it.
Section 7Do we collect information from minors?
In short: we do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to that minor's use of the Services. If we learn that personal information from users under 18 has been collected, we will deactivate the account and take reasonable measures to delete the data. If you become aware of any data we may have collected from children under 18, contact us at hey@bigmovealgo.com.
Section 8What are your privacy rights?
In short: depending on where you live, you may have rights that allow you greater access to and control over your personal information.
If you are located in the EEA or the UK, you have the right to:
- request access to, and a copy of, your personal information;
- request rectification or erasure;
- restrict the processing of your personal information;
- data portability, where applicable;
- object to processing based on legitimate interests;
- withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, email hey@bigmovealgo.com. We will respond in accordance with applicable law.
You also have the right to lodge a complaint with your local supervisory authority. In Poland this is the Urząd Ochrony Danych Osobowych (UODO), ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl.
Withdrawing consent. If we rely on your consent, you may withdraw it at any time by contacting us, or by changing your cookie preferences on our website.
Opting out of marketing. You can unsubscribe from marketing emails at any time using the link in the footer of any such email, or by contacting us. You will still receive service-related messages necessary to administer your subscription.
Section 9Controls for do-not-track features
Most browsers include a Do-Not-Track ("DNT") feature. No uniform technology standard for recognising DNT signals has been finalised. As a result, we do not currently respond to DNT browser signals. If a standard is adopted, we will update this notice.
Section 10Do United States residents have specific privacy rights?
In short: if you are a resident of certain US states, you may have additional rights regarding access to and use of your personal information.
Residents of states including California, Colorado, Connecticut, Utah and Virginia may have the right to:
- request access to the categories and specific pieces of personal information we collected;
- request deletion of their personal information;
- correct inaccurate personal information;
- opt out of the sale or sharing of personal information and of targeted advertising;
- not be discriminated against for exercising these rights.
We do not sell personal information. We do use advertising cookies for measurement and audience building, which some US state laws treat as "sharing" for targeted advertising — you may opt out through our cookie banner or by contacting us.
To exercise these rights, email hey@bigmovealgo.com. We may need to verify your identity before acting on a request.
California "Shine The Light" law. California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, contact us in writing at hey@bigmovealgo.com.
Section 11Do other regions have specific privacy rights?
Australia and New Zealand. We collect and process your personal information under the obligations set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. This notice satisfies the notice requirements defined in both Acts. If you believe we are unlawfully processing your personal information, you may contact us at hey@bigmovealgo.com, or lodge a complaint with the Office of the Australian Information Commissioner or the New Zealand Privacy Commissioner.
Canada. You may request access to or correction of your personal information at any time. You may also withdraw consent at any time, subject to legal or contractual restrictions.
Section 12Do we make updates to this notice?
In short: yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page and will be effective as soon as it is accessible. If we make material changes, we may notify you directly or by prominent notice on the website.
Section 13How can you contact us about this notice?
If you have questions or comments about this notice, email us at hey@bigmovealgo.com or write to:
Hiddo Strategies
Prosta 68
00-838 Warsaw
Poland
hey@bigmovealgo.com
Section 14How can you review, update or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, to change that information, or to have it deleted.
To make such a request, email hey@bigmovealgo.com. We will respond within the period required by applicable law.